Information We Collect
We collect information from various sources: from you, through your transactions during visits to our store or websites, or your use of our mobile applications; from third-party sources; and from public sources.
When you interact with RoofTop Witness Wear, we collect information, including personal information, from you. Personal information is information that can be used or combined to identify you. For example, we may collect your:
address(es) (for shipping and billing);
telephone/mobile phone number;
credit/debit card number.
When we collect your information
Such information can be collected, for instance, when:
you make a purchase, return, or exchange;
you create/use an account on one of our websites (e.g. rooftopwear.com; mosaicwe8.org);
you sign up to receive coupons, sales alerts and promotional emails, or text messages;
you participate in a contest, sweepstakes, promotion, survey or consumer research; you create or update a gift registry, or a save for later list; you submit a rating or review, or other user-generated content that may be posted to our website; you request customer service or contact us; you use RoofTop Witness Wear’s pages on social media sites (e.g. Facebook, Twitter, Instagram); you enable location-based functionalities through your computer/mobile device, or when using the RoofTop Wear mobile application; you use the scan ID/credit card functionality of the RoofTop Wear mobile application or the mobile website; you ask us to ship an order to a gift recipient.
Information from your computer/mobile device- We and our service providers may automatically collect information from your device when you visit our websites or use our mobile applications. This information helps us improve your shopping experience, while helping us learn more about our customers. We and our service providers may automatically collect such data as:
type of device and device manufacturer; your device’s internet service provider, connection speed, and internet protocol (IP) address, device operating system and browser type; information about the way you use our mobile applications; if online, the website you came from, those you visit, and the items you click on during your session; if you consent, precise, real-time location information; identifiers associated with advertising and analytics assigned by our service provider; and if using the mobile application scanning feature: time stamps, bar code or other information.
In addition, if you consent, we may also collect precise location information when you visit our websites or use our mobile applications.
Information from third-party sources-
We may receive information about you from third-parties. We obtain data from third parties to improve the accuracy of and add to what we know about our customers. This may improve the relevance of the offers or product recommendations we provide you or enhance our ability to contact you. For example, we may work with other websites and services to present advertising to groups of our customers when they visit those sites. Non-personal data received by us from this process is used to analyze the effectiveness of such advertising.
Publicly available information- We may collect information about you that is publicly available. For example, information you submit in a public forum (e.g. a blog, chat room or social network) can be read, collected or used by us or others, and could be used to personalize your experience.
Using the information we collect:
We use the information we collect to offer, improve, and provide our products and services, and to carry out various business functions. We may combine, or use the services of third party companies to combine, information about you that we collect online, through mobile applications, and from third-party and public sources.
Examples of how that information is used include:
to communicate with you about and complete purchase, return, or exchange transactions; to provide or communicate with you about products or services; for marketing and promotional purposes, including direct mail, coupons, emails and mobile alerts; to provide interactive features of our websites and mobile applications; such as product ratings and reviews, share with a friend, store ads, and push notifications; to identify product and service preferences, so we can inform our customers and visitors of new or additional products, services and promotions of possible interest; to improve our websites, store, mobile applications, customer service, and marketing efforts; to enhance and personalize our customers shopping experience across channels and devices; to pre-populate customer information within our mobile application;
to administer loyalty rewards, contests, sweepstakes, promotions, surveys, and focus groups; to conduct research and analysis, and perform other business activities as needed; to protect the security and integrity of our websites and our business; and to monitor against theft, detect and prevent fraudulent transactions, assist law enforcement, and respond to legal/regulatory inquiries.
Information we share with others:
Service providers -
We disclose or otherwise make available information we collect with other companies that help with our business operations. Examples include providers of services related to e-mail communications, mobile marketing, analytics, product fulfillment, web hosting, and fraud detection; payment processors; or entities that help us market our products and services.
If you create a gift registry, we will share your event information with our gift registry partners, and your event information will be accessible on our websites and through our mobile applications.
Legal or safety requirements-
We may disclose information we collect when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our business, our customers, or others.
Business transfers -
If the ownership of RoofTop Witness Wear or all or part of a business within the RoofTop Witness Wear Family were to change, information about customers pertinent to RoofTop Witness Wear or that business’s operations would likely be transferred to, or licensed for use by, the new owner. The applicable member of the RoofTop Witness Wear Family might also retain a copy of that information.
Sharing aggregate Information-
We may share aggregate information (information that does not directly identify any individual) with third parties for lawful purposes.
Safeguarding the information we collect:
We have physical, technical, and procedural safeguards in place to protect the personal information we collect. Also we use Secure Socket Layering (SSL) technology to encrypt your credit or debit card information, including the account number, while it is transmitted over the Internet from your computer. SSL is an industry standard technology for secure online transactions. We also require service providers to have safeguards in place to protect the personal information they collect, use, share, and store on our behalf.
If you do not want to receive coupons and other promotional mail, or if you do not want to receive email offers and updates from RoofTop Witness Wear, you may:
email us at email@example.com
You may also opt-out of promotional email offers and updates from RoofTop Witness Wear at any time by clicking on the “unsubscribe” hyperlink contained in our promotional emails. If you have registered on www.rooftopwear.com you can cancel your email subscription through your account.
Please note that even if you unsubscribe from promotional email offers and updates, we may still contact you by email for transactional or informational purposes. Some examples are communications regarding your order status, RoofTop Rewards, customer service inquiries, service or reminder notices, and product recalls.
Opt-out for RoofTop Wear mobile marketing text messages:
If you are currently receiving promotional text alerts from RoofTop Witness Wear you may unsubscribe at any time.
email us at firstname.lastname@example.org
Opt-out for RoofTop Witness Wear transactional SMS (text) messages:
If you are currently receiving text alerts from RoofTop Wear regarding your orders, deliveries, appointments, etc., you may unsubscribe at any time by texting STOP in response to any text message. After we receive your opt-out, we will send you a final text message to confirm the opt-out. You may also:
email us at email@example.com
If you do not want RoofTop Witness Wear to collect precise, real-time location information from your device, you may opt-out of such collection as follows:
for RoofTop Wear's mobile application:
adjust the permission settings for your device, or uninstall the application.
for RoofTop Wear's mobile website:
deny permission when asked if the website can track your physical location.
Opt-outs for certain third-party services:
Please note that your opt-out status may be maintained by placement of an “opt-out” cookie on your device. If the cookie is removed or deleted, or you upgrade to a new version of your browser, change browsers or visit us from a different device, you will need to repeat this process to indicate your preference.
Opt-out for interest-based advertising (IBA):
We allow third-party companies to collect certain information when you visit our site and we use third-party advertising companies to serve ads (e.g. banners or links) tailored to your individual interests. For more information on RoofTop Witness Wear's use of ad technology, see “technology used to serve advertising” below.
Also, your opt-out status may be maintained by placement of an “opt-out” cookie on your computer. If the cookie is removed or deleted, you upgrade to a new version of your browser, change browsers, or visit us from a different computer or device, you will need to repeat this process to indicate your opt-out preference.
To learn more about interest-based advertising or to “opt-out” of interest based advertising programs from participating companies:
visit http://www.networkadvertising.org/choices/, or
Please note that the opt-outs you make on one or both of those websites only apply to the receipt of interest-based advertising from participating companies. You may still receive other types of online advertising from participating companies, and the websites you visit may still collect information for other purposes.
Cookies- A cookie is a small data file stored by your web browser on your computer or device. When you arrive at our website, cookies allow us or our services providers to recognize you by an identification number in the cookie. We and our service providers use "cookies" to collect and analyze information about your browsing and buying activity on our site, whether through the Internet or mobile applications. You may use the privacy settings on your web browser to disable cookies. If so, you can still browse our websites, but you may not have as exceptional a shopping experience as one that is specifically tailored to your needs. However, if you block cookies you will not be able to make a purchase on our websites.
Web Beacons- A “web beacon” (also called a pixel tag or a clear gif) is a tiny graphic image placed on website pages and in emails, advertising, and other marketing communications that allows us and our service providers to determine whether you have performed specific actions. When you access those pages or open email messages, or click on advertising, the web beacons generate a notice of that action to us, or our service providers. That information is used to analyze what our visitors like to do on our site or mobile applications, and the effectiveness of our features and advertising, as well as interactions with our e-mail and advertising.
Flash Cookies- A flash cookie (also known as a Local Shared Object) is a persistent data file stored on your computer by the websites you visit using Adobe Flash technology. We or our service providers may use Flash cookies to enable or control Flash-based content and for other uses similar to those provided by the cookies discussed earlier in this section. You can manage the use of Flash cookies via the Settings Manager on Adobe’s website at https://helpx.adobe.com/flash-player/kb/disable-lo...
Technology used to serve advertising:
We use third-party advertising companies to serve ads (e.g. banners or links) tailored to your individual interests based on how you browse and shop on rooftopwear.com and other sites over time, and to perform tracking and reporting functions with respect to our ads. We also allow third-party companies to collect certain information when you visit our site and to use that information to serve ads for RoofTop Witness Wear products or services, or the products or services of other companies when you visit our site or other sites. For instance, we and third-party vendors, such as Google, use first- and third-party cookies, pixel tags and other technologies to inform, optimize and serve ads based upon a user’s past visits to our website and to report upon how our ad impressions and other ad services are related to rooftopwear.com. We may combine and associate the information we collect through these technologies with other information we have collected from and about you. This collective information may be used, among other things, for interest-based advertising to personalize your online experience, improve our website, evaluate the effectiveness of our advertising, and to tailor our marketing to you.
At this time, we do not respond to browser “do not track” signals, but we do provide you the option to opt-out of interest-based advertising, as well as the other choices described in the “your choices about the information we collect” section of this policy.
Links to other sites and social media widgets:
Our websites and our mobile applications include social media features, for example the Facebook Like button, and Facebook, Google Plus, and Twitter widgets. Social media features or widgets are either hosted by a third-party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.
We do not knowingly collect personally identifiable information from children under the age of 16 through our websites or mobile applications.
Notice to California residents- your California privacy rights:
Under California law, a California resident with whom RoofTop Witness Wear has an established relationship has the right to request certain information with respect to the types of personal information RoofTop Witness Wear has shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. Email all information for such requests to firstname.lastname@example.org, one will then receive detailed instructions.
This same California law permits RoofTop Witness Wear to provide you, in response to your written request, with a cost-free means to choose not to have your information shared rather than providing the above described information.
International customer privacy:
Customers shipping internationally should email us at email@example.com if they wish to:
Inquire about or update their personal information,
Changes to this policy:
This policy was last updated on April 29, 2021 and included the following changes:
email us at firstname.lastname@example.org.